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Help us improve Willow
Please answer the following questions so we can build a product that truly fits your needs. Your input will improve your experience. This survey will take less than 5 minutes.
1. What is your current role?
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1. What is your current role?
A
Founder / Executive
B
Sales
C
Marketing
D
Product
E
Customer success
F
Engineering
G
Operations
H
Finance
I
Recruiting
J
Writer
K
Legal
L
Medical
M
Other
2. How would you feel if you could no longer use Willow?
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2. How would you feel if you could no longer use Willow?
A
Very disappointed
B
Somewhat disappointed
C
Not disappointed
3. Thinking about your dictation in last month of August, how would you rate transcription output overall
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3. Thinking about your dictation in last month of August, how would you rate transcription output overall
A
Excellent
B
Good
C
Poor
4. Compared with the experience of transcription in the last month of August, accuracy in the past 5 days feel...
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4. Compared with the experience of transcription in the last month of August, accuracy in the past 5 days feel...
A
Much better
B
Slightly better
C
About the same
D
Slightly worse
E
Much worse
5. How confident are you in that judgement
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5. How confident are you in that judgement
A
Not at all
B
Moderately
C
Very
5. In the month of August, what types of errors do you encounter most often?
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5. In the month of August, what types of errors do you encounter most often?
A
Misheard words
B
Punctuation mistakes
C
Formatting/capitalization issues
D
Mixing multiple speakers
E
Latency/words appearing late
F
Names/jargon misrecognized
G
Other (please specify)
6. Can you share a recent example of a dictation error that frustrated you? Please specify what you said vs. what Willow typed (if you recall).
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7. How often did that issue occur?
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7. How often did that issue occur?
A
Never
B
Sometimes
C
Often
D
Always
8. What’s the one thing Willow does best for you today?
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9. What’s missing that would make Willow more useful?
*
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